to fix playstation 4 console problem

I wish I couldnt say anything bad about them but would only say that I wish it was Free internet usage like PS3. Small unit, Great graphics, easy setup, blu-ray,games install and load fast.

For launch edition, TOP 5 STARS!

If your PS4 gets hung up at the pulsing blue light while rebooting after the 1.50 update, DO NOT UNPLUG THE PS4 TO TURN IT OFF! Doing this could run the risk of bricking your console.

Sony support had us go into Safe Mode to reset to factory defaults and re-initialize to fix the problem.

1. Hold down power button until the unit powers off and the light goes out. This took about 10 seconds.
2. Enter Safe Mode by holding down the power button until you hear 2 beeps. Release power button after the second beep. The Safe Mode menu will appear with a list of options.
3. Select Option 4 to restore PS4 to factory defaults. Once it's done, the system will restart.
4. In our case, after the reboot, the PS4 automatically entered Safe Mode. This time, they had us select Option 6 to Initialize the PS4. Note that by doing this, you will lose profiles and settings so just be aware that you are basically starting over. Once it's done, the system will restart.
5. When the PS4 comes back up, it will take you through the initial setup again as if it's being booted for the first time.

After that, we were back in business to play our games.

They had us go to the System Settings to see if the software version shows 1.5 and it does so we're up to date. We just hope this won't happen on every update.

Anyway, we hope this post will help out others having the same problem.

Happy gaming!